Wedding and corporate function band based in Norfolk, also covering Suffolk, Cambridgeshire, Peterborough and Essex

The Debbie Boyd Band

CALL NOW - 07769 895745

PRIVACY POLICY

1 Who we are

 

We’re The Debbie Boyd Band, a 5 to 10 piece private function band.

 

We’ve always put the privacy of our customers’ data at the heart of everything we do. In particular, we never sell or trade personal data or email lists with third parties. We hope you’ll have seen already that we’re striving to do everything in your best interests, but just in case you’re not sure, this Privacy Policy goes into a bit more detail about why, how and when we collect personal information.

For queries, please use the contact details given at the end of this policy.

 

2 How we process

 

Our business purpose is to provide high quality entertainment for our customers.

 

The personal information we collect as outlined in this document is collected on the legal basis of Legitimate Interests. “Legitimate Interests” means the interests of our company in conducting and managing our business, to enable us to give you the best service/products and the best and most secure experience. In other words, all of our data collection is done to support our purpose as a business, as described above. We only collect data which is necessary for this purpose and data is deleted when it is no longer required. For example, we have an interest in making sure the songs we play on the night are the songs you want to hear, so we may keep a note of any song requests from our playlist that you make.

 

When we process your personal information for our legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests - we will not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

 

We process personal information for certain legitimate business purposes, which include some or all of the following:

 

comparing song requests across a number of our customers to understand which songs are most popular, so that we can ensure they’re included more regularly.

 

where the processing enables us to enhance, modify, personalise or otherwise improve our services / communications for the benefit of our customers

to better understand how people interact with our websites (this may include the use of third party tools such as Google Analytics)

 

to provide email and text communications which are required or we think will be of interest to you (including service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you)

 

to determine the effectiveness of promotional campaigns and advertising

 

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. If you have any concerns about the way we process data, you have the right to object to processing that is based on our legitimate interests. Please use the email address at the bottom of this page to contact our data protection officer. Please bear in mind that if you object this may affect our ability to carry out tasks above for your benefit.

 

3 What personal data do we collect?

 

We collect personal data under the following categories:

 

Data you enter when filling in any form on the website - such as when you fill in a request for quotation

 

Data relating to your direct communications with us

 

We may collect the following information about you:

 

your name

 

your contact details: postal address, telephone numbers (including mobile numbers) and e-mail address;

 

your stated entertainment requirements, including any personal music requests

 

information relating to the venue you have chosen for your event, including timings and equipment requirements

 

your correspondence and communications with us

 

This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you email us, submit an enquiry, or send a message to us in some other way.

 

3.1 Analytics

 

When someone visits our website we use one or more third party services, including Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things like the number of visitors to different pages on our site, and their usage patterns within those pages. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google or other organisations to make, any attempt to find out the identities of those visiting our website.

 

3.2 Third party integrations

 

Our website or mobile apps may use social and other plugins which are provided and operated by third party companies, such as Facebook’s Like Button or Google’s Maps integration.

 

As a result of this, you may send to the third party company the information that you are viewing on a certain part of our platform. If you are not logged into your account with the third party company, then the third party may not know your identity. If you are logged into your account with the third party company, then the third party may be able to link information about your visit to our platform to your account with them. Similarly, your interactions with the social plugin may be recorded by the third party.

 

Please refer to the third party’s Privacy Policy to find out more about its data practices, such as what data is collected about you and how the third party uses such data.

 

4 When do we share or disclose personal data?

 

We will not transfer, store, use or process your information, including any Personal Information to any other businesses, unless required to in order to fulfil our business aims (for example, discussing your event timings with the venue coordinators).

 

5 Mailing lists

 

We maintain a register of trusted agents so that we can, periodically, send updated datasheets and news about the band.  The only data stored is the name of the agent, company name, email address and website.  Anyone on this register may unsubscribe at any time by clicking the unsubscribe link on emails or contacting unsubscribe@debbieboydband.co.uk.

 

6 Access to your personal information

 

You are entitled to request to view, amend, or delete the personal information that we hold. You can email freedom of information requests to privacy@debbieboydband.co.uk.

 

7 Data security

 

We follow a number of best practices and make every effort to keep your data secure. We follow both technical and organisational measures to protect user data from unlawful loss, modification or access.

 

Examples of how we implement technical security safeguards include but are not limited to:

 

Data is stored in a single user database which is password protected, stored and backed up offline.

 

8 Changes to this Privacy Policy

 

This document was last reviewed on 25 May 2018.

 

We reserve the right to change this Privacy Policy at any time. Where material changes to the terms of the policy are made, we’ll notify all users via email and/or on-site notifications.

 

We’ll always update this policy if we make significant changes to the types of data we collect or the way it is processed.

 

It’s important that you review the changed Privacy Policy. If you do not wish to agree to the changed Privacy Policy, then we will not be able to provide the level of personal service we would like to provide.

 

9 Data protection officer

 

Our data protection officer is Nigel Hallsworth, who can be contacted at: privacy@debbieboydband.co.uk

 

Your opinion matters to us. If you have feedback on this Privacy Policy or any other aspects of our terms and conditions, please send us an email at:

help@debbieboydband.co.uk

 

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Areas covered:  Norfolk including Norwich, Great Yarmouth, King's Lynn, Thetford, East Dereham, North Walsham, Wymondham, Cromer, Caister-on-Sea, Fakenham, Diss, Sheringham, Swaffham, Downham Market, Brundall, Aylsham, Hemsby, Heacham, Poringland, Hunstanton, Dersingham, Hethersett, Harleston, Stalham, Spixworth, Long Stratton, Horsford, Loddon, Outwell, Wroxham-Hoveton, Terrington Saint Clement, Martham, Ormesby Saint Margaret, Mundesley, Mulbarton. Suffolk including Ipswich, Lowestoft, Bury Saint Edmunds, Felixtowe, Haverhill, Newmarket, Stowmarket, Beccles, Mildenhall, Woodbridge, Lakenheath, Halesworth, Leiston, Bungay, Needham Market, Kessingland, Southwold, Glemsford, Martlesham Heath, Thurston, Capel Saint Mary, Framlingham, Long Melford, Saxmundham, Aldeburgh, Ixworth, Wickham Market, Clare, Bramford, Kedington, Woolpit, Debenham, Exning, East Bergholt, Shotley Gate. Cambridgeshire including Cambridge, Peterborough, Wisbech, Huntingdon, March, Saint Neots, Ely, Whittlesey, Eaton Socon, Chatteris, Soham, Ramsey, Histon, Yaxley, Sawston, Littleport, Godmanchester, Sawtry, Cottenham, Melbourn, Waterbeach, Girton, Warboys, Fulbourn, Somersham, Doddington-Wimblington, Hemingford Grey, Little Paxton, Oakington-Longstanton, Gamlingay, Eye, Stilton, Swavesey, Bassingbourn, Buckden, Witchford.   Essex including Chelmsford, Colchester, Basildon, Harlow, Grays, Clacton-on-Sea, Benfleet, Brentwood, Braintree, Loughton, Canvey Island, Billericay, Wickford, Rayleigh, Stanford le Hope-Corringham, Witham, Maldon, Harwich, Waltham Abbey, South Ockendon, Frinton and Walton, Saffron Walden, Tilbury, Halstead, Chigwell, Epping, Tiptree, Brightlingsea, Burnham-on-Crouch, Wivenhoe, West Mersea, Danbury-Little Baddow, Great Dunmow, Chipping Ongar, Manningtree.

© 2018 The Debbie Boyd Band.  All rights reserved.